Servicing random types of carts will simply not work 100% of the time and could likely result in damaging the customer-provided cart when it is lifted or returned to the ground. The automated trucks are calibrated to the exact specifications of the standardized carts.With this system drivers clearly know garbage is in the city-issued cart and yard waste is in any other type of cart put by the curb. Since residents can use any cart they want for yard waste, this is the only way the drivers do not risk mixing garbage and yard waste together, which will create contamination issues. With the new system, the garbage truck drivers are instructed to only pick up the city-issued garbage carts.There are several reasons why residents must use the provided carts for the new, automated garbage collection, and not use their own: Why can’t I use my personal garbage cart? Learn more about household hazardous waste. No auto parts, boat parts, or empty gasoline cans. Avoid placing special waste in your cart, for example: compact fluorescent light bulbs, electronics, and hazardous waste such as paint, motor oil, pesticides, herbicides and car batteries.Do not mix garbage and yard waste they must be in a separate container.These items are prohibited because they can cause property damage or equipment damage or injury to collection personnel. Please DO NOT place any liquids, paints, certain batteries, propane tanks, explosives, or corrosives in your container.Tissues, napkins, paper plates and shredder paper.Most household items can go into your new cart as long as they fit.Īll garbage must be bagged. Garbage carts will remain cleaner and more sanitary if all waste is placed in a tied trash bag before placement. Unimproved Real Property Nuisances (Vacant Lots) +.Artificial trees are not collected with yard waste. Remove all ornaments, decorations, and stands before placing at the curb. Trees over six feet should be cut in half. Live Christmas trees can be set out at the curb on your yard waste collection day for recycling.Bundle limbs, palm fronds, and similar items with string.Cans must be waterproof with a tight-fitting lid and have handles on the sides. Cans and bags must be 50 gallons or less and weigh less than 60 pounds each when full. Use your own garbage cans or plastic bags for collection.Limit yard waste to three cubic yards (about one small pickup truckload) per household per week.the night before and no later than 6:00 a.m. Yard waste should be placed at the curb no earlier than 6:00 p.m. Yard waste includes vegetative landscaping material as well as grass, tree, and shrub trimmings, and should not be placed in the garbage or recycling roll cart. We’re sorry for the inconvenience-please hold on the line and one of our representatives will assist you as quickly as possible. ![]() Due to the collection delays, our office is handling high call volumes, which may mean longer than normal wait times. Alternatively, you may call the Solid Waste Hotline (40) Monday – Friday between 8 a.m. If service was missed at your residence, please email with your address, contact information, and the materials you have at the curb. ![]() Please know that Orange County Utilities staff is committed to restoring the expected level of customer service through daily contact with our contractors and holding them contractually accountable to ensure collection schedules return to normal as soon as possible. Our solid waste contract haulers are working diligently to catch up by picking up your garbage, recyclables, yard waste, and large items outside of their typical schedule. There are a number of factors contributing to the situation, including contractor challenges due to a shortage of available trained staff, both locally and nationwide, due to COVID-19. Orange County Utilities is aware some customers are experiencing curbside collection delays. Live Christmas trees can be set out at the curb on your yard waste collection day for recycling. When Thanksgiving and Christmas fall on a regular scheduled day, collection will move one day forward for the rest of the week. Please send an email to (include your name, street address, contact information, and details of the issue or request) or call the Solid Waste Hotline atĬollection will be provided as scheduled except on Thanksgiving Day and Christmas Day. Ever wonder what exactly happens to your garbage and recyclables when you put them at the curb? Join the Solid Waste Division for a video tour of the Orange County Landfill located in east Orange County.
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